Commercial Pest Control in Southlake, TX
Monthly service from the office this company started in, which is the same building our commercial accounts call. Every visit is logged to your property, reports and invoices come on demand, and there is one point of contact at the office rather than a queue. No subcontractor turns up at your tenant's door.
"We pick up the phone, run the route, and email you the report. That's the whole vendor relationship."
Forterra Southlake.
This is where the company started and where the Southlake office still sits, so a account is serviced by the building that sets the standards rather than one following them. The ★ 5.0 rating across 2,080 Google reviews is this office's own, open for any procurement team to check.
Southlake, TX 76092
- Rating
- ★ 5.0 · 2,080 reviews
- Service
- Mon to Fri, 7:00am to 7:00pm
- Phones
- Phones answered 24/7
- Licence
- TPCL #850046
Retail, restaurants and offices. All watching each other.
Southlake commercial property is concentrated and visible. Town Square puts restaurants, retail and office suites inside a few blocks of each other, sharing walls, shared refuse areas and in some cases shared grease infrastructure. That proximity is the whole story for pest work here. A problem in one kitchen does not stay in one kitchen, and a tenant who sees something in a common area tells the property manager before they tell us.
So the work skews toward exclusion and early flagging rather than reactive treatment. We service mornings during business hours, which suits a district that does most of its trade in the evening, and we walk shared corridors and refuse areas rather than only the unit we were called about. Restaurants get an on-site walkthrough before we quote, because quoting a kitchen remotely is guesswork. Everything is month to month on thirty days' notice.
Being the office this company started in changes one practical thing. Escalation is short. If a property manager needs a decision on scope or a surcharge, the person who can make it works in the same building as the technician who flagged it, rather than at a regional desk somewhere else.
The facts a vendor packet actually needs. Just the facts.
Most of our commercial customers cannot hand out their logos, that is procurement policy and we would not ask. What we can give a vendor packet is the licensing, the insurance position and references willing to take a call.
BOMA Fort Worth
Building Owners and Managers Association, Fort Worth chapter, current member.
TPCL #850046
Texas Pest Control License · Commercial Certified Applicator.
★ 5.0 · 2,900+
Google reviews across DFW. Most are residential, same techs, same standards.
30% of revenue
Of Forterra's overall book, ~30% is commercial accounts.
5 years local
Three offices: Southlake, Dallas, Aubrey. Owner-operated.
Currently serving DFW property management firms, national retail chains, and commercial office operators. Reference list available under NDA during the diligence phase, we won't volunteer customer names in a sales conversation.
Six property types, known cold.
Around 30% of what we do is commercial. In Southlake that skews to retail, restaurants and office suites, and the table sets out what runs weekly, what runs monthly, and what we refer elsewhere.
Apartments & HOA properties
Weekly-to-monthly common-area service scaled to the property, weekly for high-pressure properties. Coordinated unit access through your office, not the resident's app.
Office buildings
Class A and Class B properties, lobby, common areas, breakrooms, mechanical rooms, dock and trash enclosures. Early-morning service windows before tenants arrive.
Retail spaces & storefronts
Single-tenant boxes, multi-tenant centers, anchor pads. We service the building shell and exterior, interior is usually a tenant responsibility, but we'll work with whatever your lease structure says.
Warehouses & industrial
Dock perimeters, exterior bait stations, employee break areas. Heavy emphasis on rodent exclusion at loading bays, the dollar leak no one notices until product gets damaged.
Hotels & short-term rentals
Low-profile exterior-led service for guest-facing properties. Uniformed technicians through service entrances on daytime visits; full compliance documentation for AHLA-certified properties.
Restaurants & food service
We take the right ones. We will tell you upfront if your property is outside our scope, high-volume QSR with chronic interior pressure usually needs a specialist, and we'll point you to one.
Tell us the property type and the address. You get a scope and a number back the same business day, in writing.
Ready for a pest partner you never have to babysit? Custom-quoted by property, month to month.
Monthly commercial service. One line item.
Monthly visits at a fixed rate is the same structure everyone offers. The difference is the scope below and the things we absorb rather than invoicing back to a Town Square tenant three weeks later.
Standard scope
- ✓Monthly on-site service, exterior perimeter, common areas, dock and trash enclosures, mechanical rooms.
- ✓All callbacks & re-treatments, between scheduled visits, no separate ticket, no chargeback.
- ✓Exterior bait stations, installed, mapped, and serviced on the monthly visit. Replacements included.
- ✓Service reports & treatment logs, emailed after every visit. Pest activity logged for compliance audits.
- ✓One office number that answers, and every visit logged to your account history on each report.
- ✓Direct phone & text to the technician and the office, with the client portal keeping every report on record.
Add-on scope
- +Monthly or weekly cadence, for high-pressure or sensitive properties.
- +Termite monitoring, Sentricon stations along the building perimeter.
- +Mosquito reduction, exterior misting or in-season fogging for outdoor common areas.
- +Rodent exclusion, structural sealing of dock bays, utility penetrations, and rooflines. Quoted as a one-time scope.
- +Morning service windows, for tenant-sensitive accounts. Adds to the line item, never surprises.
- +Compliance documentation, for AHLA-certified properties or audit-required accounts.
Custom-quoted by property. One line item, no surprises.
Commercial numbers move with the property, so a published rate card would be a guess dressed as a price. Instead here is the structure, what pushes a Southlake quote up or down, and what is included before you ask.
A monthly rate. Monthly visits. Everything inside.
Your contract is written as a fixed monthly rate, billed monthly, with monthly on-property service. Re-treatments, callbacks, and routine bait-station replacements are inside that number. After the first quarter, the agreement converts to month-to-month, no auto-renewal, no early termination fee.
- Property typeOffice vs. multifamily vs. retail
- Square footage & site complexitySingle building vs. campus
- CadenceMonthly · weekly for multifamily
- Tenant access requirementsCommon-area only vs. unit access
- Access or compliance scopeHospitality, AHLA, audit-tier
Things we don't bill back
- Re-treatment between visits when something comes back
- Chargebacks for routine ant or roach pressure
- Bait station replacements due to wear or weather
- Phone calls, texts, and questions from your team
- Service reports, logs, and audit documentation
Commercial questions in Southlake, answered plainly.
When a property is not a fit we say so on the first call and point you at someone who is. If your question is not answered below, ring the office and a person will pick up.
It is a structural difference, not a product one. Commercial accounts are month to month with thirty days' notice rather than a year-long agreement. And this is the office the company was built in, so escalation is short, the person who can decide on scope works alongside the technician who flagged the issue.
Yes, and Town Square keeps us honest about it. A restaurant gets an on-site walkthrough before we quote, because kitchens cannot be priced remotely. Service is monthly at minimum, we work mornings during business hours which suits a district trading in the evening, and we do not run overnight visits.
Three offices cover the DFW metro and Southlake is the home one. Beyond that footprint we would rather say so than stretch a route until the visit window stops meaning anything. If a property sits outside it, we will point you at someone closer on the first call.
Thirty days' notice, no annual term. Most providers ask for a year and discount it; we would rather keep the agreement short and earn the renewal each month. The notice period is in writing from the start rather than buried in a schedule.
Yes, a single contact at the Southlake office. We do not promise the same technician every visit, because that is not how routes work and the promise would fail. What you get instead is one person who knows the property, answers the phone, and can settle scope without passing you along.
Yes. Texas licence 850046, umbrella cover at five million dollars, which clears what most Southlake landlords and property managers ask for. Certificates come across digitally and we complete vendor packets without wanting your logo in return.
Tenants do contact vendors directly and it is not a problem. We log it against the property, deal with it, and report it to whoever holds the account, so nobody finds out weeks later that something was raised and handled quietly.
No. Uniforms and branded vehicles everywhere, without exception. Where a property needs discretion we handle it through scheduling instead, which in a retail district usually means servicing before the doors open.
Commercial service, city by city.
The same single point of contact, run from the office this company was built in.
Tell us about the property. We take it from there.
Commercial work is custom-quoted: monthly service, digital reports, month to month with a 30-day notice. Most properties are quoted from this form alone; restaurants and food service get a walkthrough first. Prefer the phone? (817) 665-6527, answered 24/7.
Get a custom quote
for your property.
One phone call. A 10-minute satellite review. A written scope and quote in your inbox within 48 hours. If we're not the right fit, we'll tell you on the first call and refer you to a specialist who is, no pressure, no follow-up sales sequence.
- ✓10-min satellite review on the phone
- ✓On-site walkthrough if needed
- ✓Written scope & quote in 48 hours
- ✓No auto-renewal · no early-term fee
- ✓Licensed W-2 technicians, never subcontractors