I live at
Last Updated: April 11, 2022
We collect information that personally identifies, relates to, describes, or is capable of being associated with you (“Personal Information”), including: Personal identifiers and contact information such as name, mailing address, service address, email addresses, phone numbers, fax numbers; Sensitive Personal Information such as bank account number, payment card information, your Forterra account login credentials; Other demographic information such as age, gender, marital status; whether you own or rent a property; Commercial information such the type(s) of service subscribed to, service dates, customer type, account balance and status; Internet and network information such as browsing/search history, IP address, data collected by cookies and similar technologies, device specifications such as device IDs, specifications, and operating system; Geolocation data such as geographic location indicators from mobile devices, websites and service addresses; Audio/visual information such as call recordings, chat transcripts, and pictures or images of your properties; Professional/employment information such as employer, occupation;
Inferences drawn from other Personal Information or data that relate to your preferences, interests, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. The types of Personal Information we collect about you may vary based on how you use our Sites or Services, and your relationship with us, and may or may not include some of the categories identified above. Business Information
We also collect information about businesses and their representatives that engage with us such as EIN, TIN, address, phone number, email address, bank account information (collectively, “Business Information”). This information is generally not considered Personal Information because it relates to a business or a business contact.
We automatically collect information in connection with the actions you take on our Sites (“Usage Data”). For example, each time you use our Sites, we automatically collect the type of web browser you use, the type of device you use, your operating system, your Internet Service Provider, your IP address, the pages you view, referring and exit pages, the date and time of your visit, and the number of clicks to, from, and within our Sites, and the duration of your visits to our Sites. If this information is capable of being associated with you, directly or indirectly, we treat it as Personal Information. If this information is not capable of being individually associated with you, we treat it as Usage Data.
We may record calls and retain the content of text messages or other written/electronic communications between you and us. By communicating with us, you consent to our recording and retention of communications.
We may ask you to provide us with Personal Information when you communicate with us online or offline, including events, surveys, and marketing or promotional programs. You are not required to provide us your Personal Information; however, if you choose not to provide the requested information, you may not be able to use some or all of the features of the Site or Services or we may not be able to fulfill your requested interaction. We may also capture Personal Information when you contact us by phone, email, or through other means.
We may collect Personal Information from third-party data sources such as data brokers, consumer reporting agencies, marketing agencies and partners, analytics firms, and government agencies.
If you arrive at our Sites via an advertisement (e.g., banner ad), we may collect information regarding the advertisement with which you interacted and your interactions (e.g., item clicked, date and time).
The Sites may include social media features, such as Facebook, YouTube, Pinterest, LinkedIn, Instagram, and Twitter widgets. These features may collect information about your IP address and the pages you visit on our site as well as other Personal Information. A cookie may be set to ensure that a feature properly functions. Your interactions with features are governed by the privacy policies of the companies that provide them.
Third parties, including Advertisers, collect Personal Information and/or Usage Data from users of our Sites using automatic information collection tools such as cookies and tracking pixels. These third parties’ collection, use, and disclosure of Personal Information and/or Usage Data is governed by their data policies.
We use Personal Information for business purposes, such as:
If you provide a review or testimonial, we may post it publicly on our Sites or in other advertising material. By providing a testimonial, you give us permission to use it in any manner and for any purpose, including in marketing and advertising communications.
We may provide your Personal Information to other businesses (“Service Providers”) to provide services to us or on our behalf. Categories of service providers we use include: Fulfillment and account servicing vendors, which help us provide products, services and information to you, service your account or benefits, and perform payment processing services; Payment processors, which help us to accept and process the payments for our products/services to you; Marketing and communications vendors, which help us market our products/services to you, conduct promotions, surveys and other outreach campaigns; Research and development vendors, which help us develop and improve our products and services; Data and business analytics vendors, which help us collect, analyze and improve the accuracy of our data (including Personal Information); IT and network administration vendors, which provide services such as data storage and management, website hosting, and data security; Professional service firms, which provide accounting, legal and other professional services; and General service providers, which help us with day-to-day business operations such as office support services, courier services, facilities management, and document destruction. Each Service Provider is expected to use reasonable security measures appropriate to the nature of the information involved to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information that we provide to them other than as specified by us. In the past twelve months, we have shared the following categories of Personal Information with at least one Service Provider: personal identifiers and contact information; sensitive personal identifiers; other demographic information; banking/financial information; commercial information; internet & network information; audio/visual information; and inferences drawn from other Personal Information or data.
We may sell your Personal Information to affiliates, retailers, companies that provide other home services, and other advertisers (“Third Parties”). We have or may sell the following categories of Personal Information with each category of Third Party listed above: personal identifiers and contact information; commercial information; internet and network information; inferences drawn from other Personal Information.
We recognize the importance of safeguarding the confidentiality of Personal Information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to protect Personal Information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, you do so at your own risk.
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate to: respond to legal requests (including court orders, investigative demands and subpoenas); protect the safety, property, or rights of ourselves, consumers, or any other third party; prevent or stop any illegal, unethical, or legally actionable activity; or comply with laws.
The Sites may contain links to third party websites including social media platforms. Please be aware that if you access these links, you will be leaving our site. We encourage users to read the privacy policies of those sites, as we are not responsible for their content, links, or privacy procedures.
We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with us. If we are merged, acquired or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information and Usage Data in connection with such transactions
The Sites and Services are not intended for children under the age of 16 and we do not knowingly collect Personal Information from children under the age of 16. If we become aware that we have inadvertently received Personal Information from a child under the age of 16, we will delete such information from our records.
If you are a resident of California, you have additional rights to access and control your Personal Information, including a right to request that we disclose the Personal Information we collect, use, disclose, and sell, under the California Consumer Privacy Act.
You have the right to request twice per 12-month period that we provide you (i) the categories or specific pieces of Personal Information we collected about you; (ii) the categories of sources from which your Personal Information was collected; (iii) the business or commercial purpose(s) for which we collected your Personal Information; (iv) the categories of Third Parties with whom we shared your Personal Information; (v) the categories of Third Parties to whom we sold your Personal Information; and (vi) our business or commercial purposes for selling Personal Information. We will not provide specific pieces of Personal Information unless you expressly request them. To protect your Personal Information, you must provide required information and/or documentation to verify your identity. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law. We are not permitted to provide access to specific pieces of Personal Information if the Personal Information is sensitive or creates a high risk of potential harm from disclosure to an unauthorized person such as financial information, social security numbers, and driver’s license numbers. If we withhold specific sensitive Personal Information, we will inform you of the type of information withheld. For example, if we withhold a social security number, we will inform you that we have a social security number on file.
You have the right to request that we delete any Personal Information we have collected about you. Please understand that we are not required to honor a deletion request if a legal exemption applies such as if we need the information to complete a requested or reasonably anticipated transaction, prevent security incidents or fraud, enable internal uses that are reasonably aligned with your expectations, or comply with legal obligations. To prevent unauthorized individuals from making deletion requests, you must provide required information and/or documentation to verify your identity. We will process verified requests within 45 days, subject to any applicable exceptions and extensions permitted by law. We will retain a record of your deletion request as required by law.
As a California resident, you have the right to direct us not to sell your Personal Information to Third Parties. We will process verified requests within 15 days, subject to any applicable exceptions and extensions permitted by law. You may submit an opt-out request by calling us at 855-457-1367, or submitting this form.
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. Currently, our Sites and Services do not respond to “do not track” signals.
If you are a California resident and would like to exercise your right to know or deletion rights, you may submit a request by calling us at 855-457-1367 or submitting this form. Please be specific in your request and provide at least your name, phone number, and property address. After you submit your request, we may contact you to obtain additional information necessary to verify your identity. For example, we may require you to verify certain information in our files or submit a signed declaration under penalty of perjury verifying your identity. We will not be able to process your request without verifying your identity, so please respond promptly to our request.
If you are an authorized agent submitting a request for a California resident, you must provide a copy of a lawful power of attorney or written signed authorization from the Consumer (along with proof of your identity). After submitting the request, you will receive an email. You can respond to this email to provide required documentation. We may contact you and/or the Consumer on whose behalf you claim to act to verify your authorization.
Forterra Pest Control, LLC
935 S Kimball Ave, #162
Southlake, TX 76092
Every home and every pest problem is unique. We will create a plan that meets your needs. Let’s start by learning a bit about your home.
I live at
My property has a...
Maybe a porch, a patio, or nothing at all.
A modest backyard, front yard, or both.
A big lot with plenty of grass and trees.
We have 2 technicians available in your area that know all about local pests and how to treat them.
We need the information for the technician understand your problem.
I have seen them in the...
I see them during the...
Seeing pests during the day can indicate they are multiplying.
Many insects are nocturnal so they can avoid being spotted by us or predators.
Pest activity at all hours indicates an infestation that needs to be dealt with immediately.
Оur extensive training, specialized techniques, and state-оf-the-art equipment will help you lake back your home.